Ever been in a tough spot where you had to choose between what’s easy and what’s right? That’s what ethical dilemmas are all about, and it’s a topic you might be asked about in a job interview. Here, we’ll help you navigate the sensitive interview question, “Tell me how you handle an ethical dilemma,” and formulate an answer you can feel good about.
Why do interviewers ask about ethical dilemmas?
Ethics play a huge role in many jobs—whether you’re managing money as a bank teller or caring for patients as a nurse. Employers need to trust that you can handle these responsibilities without compromising your integrity. But really, ethics matter in every kind of job. How you act when faced with ethical challenges tells an employer a lot about your character and decision-making skills.
What interviewers look for in your answer
When you’re asked about ethical dilemmas, interviewers are trying to get a sense of your moral compass. They want to know how you define right from wrong and what you consider when making tough decisions.
Your comfort level with these scenarios also matters. Do ethical dilemmas make you squirm, or do you handle them confidently? Your answer helps them decide if your values match the company’s culture.
How to answer “Tell me how you handle an ethical dilemma”
Start with your principles
Kick off your response by explaining why ethics are crucial to you. Maybe discuss how your ethics guide your daily decisions and underline their role in shaping your professional behavior. Make it clear that your ethical framework is solid.
Relate it to the company
Link your ethical values to the company’s ethos. Mention how the organization’s commitment to integrity attracted you and highlight parallels between your ethical standards and the company’s principles.
Describe your process
Elaborate on how you would handle an ethical challenge at work. For instance, if you caught a coworker stealing or lying, explain how you would prioritize the company’s interests, perhaps by alerting a supervisor or following established protocols.
Give an example
Use a real-life scenario if you have one, showing how you’ve previously navigated an ethical issue. If not, describe a hypothetical but realistic situation, like “If a client asked me to go against company policy, I would…”
How not to answer
Don’t get too personal
Keep your examples professional and relevant to work situations. Personal stories might not translate well and could introduce unintentional bias.
Avoid controversial topics
Stick to workplace ethics. Venturing into personal or morally ambiguous areas can complicate your response and detract from your professionalism.
Sample answers to “Tell me how you handle an ethical dilemma”
Example #1
“Integrity is non-negotiable for me, which is why I appreciate your company’s ethical standards. At my last job, I found out a coworker was taking credit for work he hadn’t done. Knowing he was up for a promotion, I felt obligated to act to prevent dishonest leadership. After confirming my suspicions, I approached him privately to give him a chance to come clean before I took the matter to HR. He chose to resign, and while it was tough, I knew it was the right call for the team’s health.”
Example #2
“I place a high value on ethical behavior, which aligns with your company’s values. A while back, I had concerns about a colleague who seemed to be under the influence at work. Initially, I hesitated to speak up because it wasn’t directly affecting my work. However, when he offered to drive coworkers, I knew I had to step in for everyone’s safety. I discreetly informed our manager, who handled the situation tactfully by driving herself. This incident reinforced the importance of speaking up for the safety and well-being of others.”
By clearly articulating how you deal with ethical dilemmas, you demonstrate your integrity and decision-making skills. This approach not only answers the question but also showcases you as a trustworthy candidate aligned with the company’s values.