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Scrum Master Career Guide

What is a Scrum master?

A Scrum master is a facilitator for Agile development teams using the Scrum methodology. Their primary role is to ensure that the team adheres to Scrum practices and principles, thereby aiding the team in delivering the highest possible value to the stakeholders. They work to create an environment where the team can be most productive, clearing obstacles and ensuring a smooth flow of information among team members and between the team and external stakeholders.

Beyond just a managerial role, these professionals champion the Scrum framework within the organization. They are instrumental in maintaining the balance between fulfilling organizational objectives and ensuring the well-being and productivity of the team.

Duties and responsibilities

A Scrum master is responsible for overseeing the implementation of the Scrum framework and ensuring that all team members adhere to it. They coordinate daily stand-up meetings, assist with sprint planning, and facilitate retrospective meetings. They work closely with the product owner to understand the product backlog, break it down into manageable sprints, and help prioritize tasks.

They also address any issues or blockers hindering the team’s productivity, offering quick and effective solutions. These professionals cultivate an environment of continuous improvement, steering the team toward achieving their short-term and long-term project goals.

Work environment

Typically, a Scrum master works in an office environment as part of a larger software development or project management team. They operate in highly collaborative settings, interacting frequently with project team members, product owners, and stakeholders. The nature of their role often requires open lines of communication and a high level of team engagement.

They may also work remotely, utilizing various virtual platforms to connect with team members and facilitate Agile processes. No matter their location, they must foster a supportive and transparent atmosphere amongst team members.

Typical work hours

Scrum masters, like most professionals in the project management field, usually work full-time during regular business hours. However, the fluid nature of Agile projects may require flexibility to accommodate project deadlines, team meetings, training sessions, and stakeholder discussions.

Depending on the team’s spread across different time zones and the need to meet project timelines, they may need to adjust their schedules for early morning or late evening meetings. This flexibility allows for constant communication and consensus-building among team members.

How to become a Scrum master

This career guide section outlines how to become a Scrum master. The steps include obtaining relevant education, gaining experience, and securing certifications geared toward project management and Agile practices.

Step 1: Earn a bachelor’s degree

While some begin their careers with only a high school diploma, most employers prefer candidates with a bachelor’s degree. Suitable fields of study include computer science, business administration, or a closely related field that focuses on managing projects or teams.

Step 2: Gain relevant work experience

You’ll need experience in a role related to project management, product development, or software development. This practical experience equips candidates with a solid understanding of the workflows, decision-making processes, and project dynamics.

Step 3: Understand Agile methodologies

Scrum masters play a vital role in organizations that adopt Agile methodologies. As such, a clear understanding of these principles and practices is necessary. This could be achieved by reading specialized literature, attending workshops, or, ideally, utilizing Agile methodologies within their existing work environment.

Step 4: Obtain certification

Employers often require professional certification. Specifically, the Certified Scrum Master (CSM) accreditation offered by the Scrum Alliance validates your understanding of Scrum methodology. The certification process involves a two-day course followed by a pass/fail exam.

Step 5: Advance with additional certifications

As you gain experience, further certifications can add to your credentials and may help advance your career. These can include the Advanced Certified Scrum Master (A-CSM), Certified Scrum Professional Scrum Master (CSP-SM), and Project Management Professional (PMP). Each certification signifies a greater understanding and command over the Scrum methodology and project management.

Step 6: Apply for jobs

Upon obtaining the necessary certifications, you can apply for Scrum master positions. On your resume and during interviews, be sure to articulate your practical experience with Agile methodologies and your ability to lead teams in your applications.

How much do Scrum masters make?

Scrum master salaries will vary by experience, industry, education, location, and organization size. Additional factors impacting compensation are the complexity of projects managed, mastery of multiple project management methodologies, soft skills like team leadership, and relevant certifications, such as the CSM designation.

Highest paying industries

  • Software Publishers – $120,670
  • Securities and Commodities – $116,540
  • Computer Systems Design – $113,500
  • Management of Companies and Enterprises – $111,900
  • Data Processing and Hosting – $111,450

Highest paying states

  • California – $109,830
  • New Jersey – $109,620
  • Virginia – $108,160
  • New York – $107,690
  • Connecticut – $108,940

Browse Scrum master salary data by market

Types of Scrum masters

This career guide section highlights the various career types and areas of specialization for Scrum masters. Below, we highlight the unique attributes and responsibilities of each job title corresponding to the profession.

Product Scrum master

Product Scrum masters are a specific subset of the profession, primarily focused on the product development phase. They coordinate with product owners to facilitate clear communication about project goals and deadlines. This role often involves mitigating obstacles that may hinder the progress of the development team and ensuring product backlog management.

Technical Scrum master

A specialist role within the Scrum framework is the technical Scrum master. Here, depth of knowledge about a specific technical area, such as software architecture, is leveraged to the team’s advantage. Apart from the typical responsibilities of a Scrum master, this role advises the team on technical challenges and helps bridge the gap between the technical and non-technical aspects of the project.

Enterprise Scrum master

An enterprise Scrum master sits at a higher strategic level within an organization. In addition to facilitating a single Scrum team, they take on bigger responsibilities such ensuring the smooth running of multiple teams. They actively participate in decision-making processes within the organization and collaborate with other Scrum masters to create a cohesive environment across teams.

Scrum master for non-IT projects

While the Scrum framework is originally designed for software development, it has been adapted for projects beyond IT. A scrum master for non-IT projects facilitates these adaptations by understanding the specifics of the project area and tailoring the Scrum methodology accordingly. Examples range from construction projects, event management, to marketing campaigns.

Top skills for Scrum masters

This section outlines the primary skills and traits needed for career success as a Scrum master. Mastery of Agile concepts, leadership abilities, and excellent communication skills are critical factors for excelling in this role.

Understanding of Agile and Scrum

A deep knowledge of Agile and Scrum methodologies allows for effective facilitation of processes, showcasing how adaptability can lead to success. Scrum masters should understand how to apply these principles in practice and guide their teams through the different stages of product development.


Effective leaders can foster collaboration, motivate teams, resolve conflicts, and ensure everyone is working toward common goals. Scrum masters are often seen as servant-leaders, putting the needs of their team first and assisting them in doing their best work.

Strong communication

Being a bridge between stakeholders and teams, you should clearly convey needs, expectations, and progress updates to everyone involved. Solid verbal, visual, and written communication abilities can ensure transparency across the board, which is essential for the success of any Agile project.


Identifying obstacles that may impede the team’s progress and finding efficient ways to resolve them is fundamental to this role. Not only does this require analytical thinking, but also creativity and an understanding of the resources available to the team.


As a mentor and coach, you should support individuals in their professional growth, guiding them as they develop skills or overcome challenges. By fostering a culture of continuous learning within the team, you can contribute to the ongoing improvement of the team’s performance.

Scrum master career path

For a professional in the role of a Scrum master, progression comes from cultivating skills, gaining experience, and expanding leadership capacities within project management. With relevant experience, these professionals can advance within the Agile framework, moving up to the position of an Agile coach. Here, they can mentor and guide several teams across the organization to effectively implement Agile methodologies and improve performance.

Another viable route is transitioning into a product owner role. Their strong understanding of product development and team dynamics gives them an advantage in this strategic, decision-making position. Alternatively, the role of a project manager might appeal to a Scrum master, as it involves more overarching responsibility in driving business solutions than traditional roles.

Experienced Scrum masters find their skills highly transferable to other business areas outside of software development, such as IT, marketing, and operations. Ultimately, the career path is multifaceted, with many possible routes, largely dependent on individual interests, personal strengths, industry trends, and business needs.

The role is continually evolving due to the dynamic nature of project management and innovative ways to manage workflow and team interaction. In recent years, the expectation for a Scrum master is not solely about managing projects but also coaching teams to embrace an Agile mindset, becoming an agent of change in the organization.

The increasing importance of remote work has significantly influenced these professionals’ roles. They now have an extra responsibility to ensure seamless communication between team members, regardless of their physical locations. Businesses that hadn’t initially adopted Agile methodologies are now doing so, causing a heightened demand for Agile coaches and Scrum masters trained in remote work.

Job growth is expected to significantly outpace the average for all occupations. Based on current trends, the demand for Scrum masters will only intensify moving forward.

Scrum master career tips

Understand Agile methodologies

While a fundamental understanding of Agile methodologies most likely aided your journey to become a Scrum master, it’s key to continue deepening that knowledge base. Get familiar with different Agile approaches such as Extreme Programming (XP), Kanban, and Lean. Being able to combine and adapt practices from these methodologies can significantly improve your team’s performance and productivity.

Master the art of facilitation

A Scrum master is a facilitator at heart. Strive to become a master of this skill set. An effective facilitator is able to guide the team through meetings, discussions, decision-making processes, and conflict resolution while ensuring an inclusive, collaborative, and productive environment. This includes the ability to discourage dominating personalities from overshadowing others, encourage quieter members to contribute, and help the team reach consensus.

Continuous learning

In the ever-changing digital landscape, continuous learning should be a priority. Stay informed about new software tools and platforms relevant to project management and the software development cycle. Additionally, insight into the latest Agile and Scrum practices can help improve your team’s workflow. Consider the following:

  • Attending webinars and online workshops
  • Reading recent books on Agile and Scrum
  • Enrolling in Advanced Scrum Master Certification programs

Build a professional network

Networking can often open doors to new opportunities and knowledge sharing. Connect with industry professionals, join discussion forums and participate in local and online events. Here are some networking resources for Scrum masters:

  • Scrum Alliance
  • Agile Alliance
  • Project Management Institute (PMI)
  • LinkedIn groups like the Agile and Scrum Group or the Certified Scrum Masters Group

Become proficient with project management tools

With technology playing a dominant role in Agile project management, command over project management tools is essential. Learn to use them not just for their task tracking ability, but to get insights into your team’s velocity, identify bottlenecks, and plan for sprints more effectively. Jira, Trello, and Asana are few project management tools popular among Agile teams.

Promote a team-oriented mindset

As a Scrum master, you act as a servant leader for your team, guiding them to self-organization and cross-functionality. To succeed in this role, focus on promoting a team-oriented mindset. Work toward building a culture in which every team member takes ownership of their tasks and feels accountable for the team’s overall success. This could involve ensuring open communication, encouraging feedback, and promoting a culture of continuous improvement.

Where the Scrum master jobs are

Top employers

  • IBM
  • Microsoft
  • Intel
  • Amazon
  • Scrum Inc

Top states

  • California
  • Washington
  • Texas
  • Massachusetts
  • New York

Top job sites

  • zengig
  • Indeed
  • Monster
  • LinkedIn
  • ZipRecruiter


What is the role of a Scrum master in a project?

The Scrum master is like the shepherd of a project. Their role is to keep everyone on the team moving in the right direction. They facilitate communication, work to eliminate any barriers the team might face, and shepherd the team through the entire project process, from initial planning to final implementation. Unlike traditional project managers, however, their role is less about directing the team and more about fostering a collaborative environment where everyone can succeed.

What essential skills does a Scrum master need?

A Scrum master needs diverse problem-solving, communication, and organizational skills. They should be able to facilitate meetings, direct efforts, and drive progress. They need to understand the principles of Scrum and Agile methodologies. In addition, strong interpersonal skills are important as they often need to mediate conflict and promote team collaboration. Finally, a good master should be detail-oriented and able to keep many different tasks on track simultaneously.

What type of education is required for a Scrum master?

Most Scrum masters have a bachelor’s degree in a related field, such as business or information systems, but the specific degree isn’t as important as having the necessary skills. An essential requirement is familiarity with Agile methodologies; the most common way to prove this knowledge is by obtaining a Scrum certification. There are many certifying bodies, but the CSM from the Scrum Alliance is one of the most recognized.

What is an average day like for a Scrum master?

An average day for a Scrum master can vary greatly, depending on the progress of the project. That said, they often begin with a daily meeting, where they facilitate the team’s updates and discuss plans for the upcoming day. They also engage in other activities such as backlog refinement, sprint planning, and sprint review and retrospective. Their day might involve helping the team resolve issues, removing roadblocks to progress, and working with other stakeholders within the company to keep the project running smoothly.

What are some challenges a Scrum master may face in their role?

A Scrum master could face a number of challenges in their role. Some team members may resist the Scrum methodology, so they will need to use their persuasive and coaching skills. They may also encounter external roadblocks that are impeding the project’s progress, and will need to work strategically to get things back on track. Another common challenge is managing the diverse personalities and communication styles within a team, and ensuring everyone feels heard and valued.

What environments are best suited for a Scrum master?

A Scrum master best operates in environments that value collaboration, transparency, and rapid product development. Therefore, companies or teams that use Agile methodologies or similar project management frameworks are the ideal place. This includes, but is not limited to, tech giants, startups, and software development agencies. However, the Agile philosophy is slowly spreading to other sectors such as marketing and HR, which also provides opportunities for them.

How does a Scrum master handle conflict within the team?

Handling conflict is an essential part of a Scrum master’s job. When conflicts arise, they act as a mediator to resolve issues. This involves encouraging open communication, promoting respect among team members, and facilitating discussions to address the issue. It’s critical for them to create an atmosphere where all team members feel comfortable expressing their views and where differing opinions are seen as a potential source of innovative solutions.

How does a Scrum master motivate their team?

A Scrum master motivates their team in various ways. They create a positive work environment where team members feel valued and recognized for their contributions. They encourage communication and collaboration, and they help the team to understand the importance of their role in the success of the project. Regular feedback and recognizing the achievements of team members also help to keep motivation levels high. A good master always keeps the team focused on the goals and steers them toward achieving them.

Is being a Scrum master stressful?

As with any role, being a Scrum master can have stressful moments. Due to their central role in the team, they can often be the first point of call for solving issues or removing obstacles, this can create pressure. Balancing the demands of different stakeholders and facilitating cohesion within a diverse team itself can also be challenging. However, the fulfilling nature of the role and the ability to see the direct impact of their work often outweighs these stresses.