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Program Manager Career Guide

What is a program manager?

A program manager is like the captain of a ship but for business projects! They don’t just handle one project; they manage a bunch at the same time, making sure they all work together smoothly to help the company achieve its big goals. They’re all about the big picture, ensuring every project plays nice with the others and contributes to the company’s overall success.

Duties and responsibilities

Here’s what a program manager does:

  • Sets goals for a whole set of projects and makes sure they’re all moving in the right direction
  • Brings teams together and ensures everyone is on the same page
  • Keeps an eye out for problems that could mess things up and figures out how to avoid or fix them
  • Updates everyone regularly about how things are going, verifying that money and efforts are being used wisely

Work environment

Program managers usually work in offices, like in big companies, government places, or charities. They often work with lots of different people, from other managers to tech folks. Since they juggle many projects, they often use cool tech tools to keep track of everything. Sometimes, they might even travel to different places if their projects are spread out.

Typical work hours

Program managers usually work the typical 9-to-5, but sometimes they might need to work more, like evenings or weekends, especially if there’s a big deadline or a surprise problem. It’s a busy job, but it’s also exciting because they get to help make big things happen!


How to become a program manager

Becoming a program manager is like leveling up in a video game—you’ve got to gain skills, experience, and maybe even some special certifications to get there. Here’s how you can do it:

Step 1: Earn a bachelor’s degree

Start with a bachelor’s degree in something like business or management. This is where you learn the basics of how businesses work, from handling money to managing people.

Step 2: Work your way up

You can’t jump right into being a program manager. First, you’ll probably work in some entry-level business jobs. This is your chance to see how a business really runs and to get good at things like making deals and solving problems.

Step 3: Keep learning

After you’ve got some real-world experience, you might go back to school for a master’s degree, like an MBA, or get a special certificate like the Project Management Professional (PMP). These show that you’re serious about being a top-notch manager.

Step 4: Build your skills

Being a great manager isn’t just about the stuff you know from books. You also need to be a good thinker and communicator and know how to lead a team. You can get better at these skills through extra training, finding a mentor, or just by working through challenges at your job.

Step 5: Apply for jobs

Now that you’ve got the right education, experience, and skills, start applying for program manager jobs. Make sure your resume talks up all the cool things you’ve done and learned that make you right for the job.

Step 6: Never stop learning

Even after you land the job, keep learning new things and staying up-to-date on what’s happening in your industry. Going to workshops or getting more certificates can make you even better at your job.


How much do program managers make?

Program manager salaries vary by experience, industry, education, location, and organization size. The complexity of the programs they manage, the industries in which these programs operate, and the number of individuals on the teams they oversee can also influence their compensation.

Highest paying industries

  • Software Publishers: $140,220
  • Company and Enterprise Management: $138,850
  • Securities and Commodity Contracts Brokerage: $137,960
  • Data Processing and Hosting: $136,390
  • Computer Systems Design: $134,310

Highest paying states

  • California: $143,630
  • Washington: $142,140
  • New Jersey: $138,850
  • New York: $135,180
  • Virginia: $133,690

Browse program manager salary data by market


Types of program managers

Think of them like coaches, but instead of sports, they handle different types of projects in various fields. Here’s a look at some of the cool kinds of program managers out there:

Program management officer

These are the big-picture thinkers. They make sure everything fits together perfectly in large companies, using their super planning skills to manage resources and make sure all projects are working toward the company’s main goals.

IT program manager

These tech-savvy managers focus on computer and software projects. They need to really understand technology to make sure all the IT stuff works well and meets what the company needs.

Engineering program manager

These managers are all about building and making things. They work with engineers to manage lots of building or designing projects, making sure everything is top quality and on time.

Nonprofit program manager

These managers work in charities and help make the world a better place. They run projects that help people, manage resources, and organize volunteers, all to reach the goals of their charity.

Healthcare program manager

In hospitals or clinics, these managers keep health programs running smoothly. They work with doctors and nurses to start new health services or improve old ones, making sure everything follows health laws and helps patients the best it can.


Top skills for program managers

As a program manager, your main tools are not just your smarts but also your ability to work with people and organize things. Here are the top skills you’ll need:

Great communication

These managers need to talk and write clearly so that everyone, from team members to big bosses, understands what’s needed. Being good at sharing your ideas and instructions clearly is super important.

Leadership

Being a leader is more than just being in charge. It means showing the way, solving disagreements, making deals, and inspiring your team to work toward the same goals. Great leaders help everyone get to the finish line successfully.

Risk management

Things don’t always go as planned. Being able to see potential problems before they happen and knowing how to fix them quickly keeps the project moving smoothly. This is like having a great game plan that can change quickly if something unexpected happens.

Strategic thinking

You need to see the big picture. Set goals that make sense, plan how to reach them, figure out what could go wrong, and make sure everyone is moving together toward the goal. You need to really understand your company and what it’s trying to do.

Organization

With so many things to do and keep track of, being organized is a must. You’ll need to manage lots of tasks, keep everyone on schedule, and make sure everything is lined up right so the project goes as planned.


Program manager career path

Starting a career as a program manager means you’re on a path filled with cool opportunities and lots of room to grow. Here’s how it can look:

Starting out

Most people begin as a project coordinator or project manager, handling single projects. Once you get good at that, you move up to become a program manager, where you manage a bunch of projects at once, making sure they all work toward the company’s big goals.

Moving up the ladder

After some time as a program manager, you could become a senior program manager. Here, you’d manage even bigger and more complex projects across different parts of the company. If you keep climbing, you might even become a portfolio manager, where you handle a whole collection of projects and programs, making sure everything fits with what the company wants to achieve overall.

Branching out

If you want to try something new, you might go into top leadership roles like chief operating officer (COO) or chief executive officer (CEO). These big roles mean you’re really in charge, steering the whole company based on what you’ve learned managing programs.

Cross-functional opportunities

These managers work with lots of different departments, so you could also move into managing a specific part of the business, like being in charge of a product line or a business unit. You’d use your skills to keep things running smoothly and make sure your team is hitting its targets.

Specializing

Or, you might decide to specialize in an area you really like, such as becoming an IT program manager, a senior technical program manager, or a director of operations. This way, you get to dive deeper into specific parts of the business that interest you most.


The job of a program manager is getting a tech upgrade! As technology improves, here’s what’s happening:

  • Automation: Routine tasks are getting automated, meaning managers can focus on solving bigger, trickier problems and making sure everything fits with the company’s big plans.
  • Big data: With the help of technology to collect and analyze tons of data quickly, these pros can make smarter decisions and spot problems before they blow up.
  • Digital tools: New software and tools are making it easier for teams around the world to work together smoothly.

Even with all this tech, the human touch is still super important. Great leadership and the ability to communicate well, handle disagreements, and understand others’ feelings are what make a program manager stand out. Plus, with more companies using Agile methods—think quick and flexible project handling—the need for pros who can keep up with fast changes is growing.

Employment projections

Jobs for program managers are expected to grow by 6% through 2031, which is about the same as most other jobs, according to the Bureau of Labor Statistics. But, because more companies are focusing on digital stuff and projects, managers who really know their way around project management are likely to be super in demand. This is especially true as more businesses are pushing for digital transformations and project-focused work.


Program manager career tips

Understand your role

Realize that you’re super important in making sure all the different projects fit together and meet the company’s goals. You’re the key link between the teams working on projects and the big bosses. Knowing how crucial your job is can help you do it even better.

Build a professional network

It’s all about who you know. Joining these groups can help you meet other people who do what you do and learn from them.

  • Program Management Institute (PMI)
  • International Program Management Association (IPMA)
  • Association for Project Management (APM)
  • American Management Association (AMA)

Emphasize continuous learning

Things change fast, so you’ve got to keep learning:

  • Attend online talks and workshops about managing projects
  • Read up on the latest in project management from journals or books
  • Think about getting certified, like the PMP or Certified Program Manager, to really boost your resume

Use software tools

Tools like MS Project, Basecamp, or Asana can make your life way easier. They help you keep track of what everyone’s doing and when things need to get done.

Measure and showcase success

Show off your wins! Use things like KPIs to track how well your projects are doing. Sharing your successes helps everyone see how great you are at your job and builds trust with your team and the bosses.


Where the program manager jobs are

Top employers

  • Google
  • Microsoft
  • Apple
  • Amazon
  • Facebook

Top states

  • California
  • New York
  • Washington
  • Massachusetts
  • Texas

Top job sites

  • zengig
  • Indeed
  • LinkedIn
  • Monster
  • Simply Hired

FAQs

What are the primary skills necessary for a program manager?

It’s essential to possess strong leadership skills, as you’ll often coordinate multiple project teams. An understanding of risk management and excellent problem-solving abilities are key as well. Being able to effectively communicate with both team members and stakeholders is paramount. Good organizational skills, a knack for strategic planning, and the ability to make informed decisions quickly will also serve you well.

What type of education is beneficial for a program manager?

A bachelor’s degree in business administration, management, or a related field is usually a minimal requirement. However, many employers prefer a master’s degree, especially an MBA. Additionally, certifications such as the PMP can be beneficial in demonstrating your competence and commitment to the role.

What level of experience is needed for a program manager?

Most positions require several years of experience in project management or a related field. It may be advantageous to start your career path as a project coordinator or a project manager to gain the necessary exposure and experience before stepping into a program management role.

What is the difference between a project manager and a program manager?

While both roles involve management and leadership, a project manager focuses on singular projects with precise goals, timelines, and budgets. In contrast, a person in this role oversees multiple related projects (a program) and takes a broader view, considering the strategic alignment of those projects, benefits delivered, and change management aspects.

What kind of industry could I work in as a program manager?

This role is a universal job title and can be found across various industries. Some common industries include technology, healthcare, construction, financial services, and consulting. However, any industry that involves complex projects could need a professional in this role.

What does a normal day look like for a program manager?

A typical day might involve meetings with stakeholders, reviewing project progress, managing risks, coordinating with project managers, and other day-to-day operational tasks needed to keep the program on track. However, the specifics will largely depend on the industry, company, and the nature of the program.

What are some of the challenges faced by program managers?

One of the biggest challenges you could face is managing the various parts of a complex program, each with its unique hurdles. Misalignment between projects, resource allocation issues, and changing organizational priorities can also pose challenges. Managing stakeholder expectations and dealing with high-stress levels are other aspects of this role that can be demanding.

Are there professional development opportunities for program managers?

Yes, continuous learning and professional development are highly applicable to the role. Industry certifications, such as the PgMP certification from PMI, are a way to enhance your skills and demonstrate professional growth. Attending training, webinars, seminars, and conferences are also useful for keeping up with the latest trends and best practices in project and program management.

What tools and software should a program manager be proficient in?

Common software tools include Microsoft Office suite, particularly Excel for spreadsheets and PowerPoint for presentations. They should also be comfortable using project and program management software like Microsoft Project, Basecamp, or JIRA. Knowledge of data analysis and visualization tools like Tableau may also be beneficial depending on the specific program and industry. Familiarity with collaboration and communication tools such as Slack or Microsoft Teams is usually expected as well.