Network Operations Manager Career Guide

What is a network operations manager?

A network operations manager is a key person in any place that uses a lot of technology. They make sure the daily tasks of an organization’s computer networks run smoothly. This includes setting up and fixing different parts of the system and helping everyone communicate better through the network.

These managers play a big role in keeping the network stable and fast, which helps the organization work better and get more done. They make sure the network works without any hitches, allowing everyone to share and receive information quickly and easily.

Duties and responsibilities

A network operations manager looks after the organization’s networks every day. They handle tasks like setting up and maintaining all the computer systems, including local networks (LANs) and broader networks (WANs).

Their job includes making sure the networks are working right, figuring out and fixing network problems, and leading the teams that help with network issues. They also make sure the network is safe from hackers by following security rules and procedures.

Work environment

Network operations managers usually work in offices, but sometimes they might be in server rooms or data centers where all the network gear is kept. They work closely with other IT people, and their job can be pretty busy and sometimes stressful, especially if something goes wrong with the network.

Typical work hours

Network operations managers mostly work 40 hours a week, but sometimes they need to be available at odd hours. This is because it’s important to keep the IT network up and running all the time. They might also work extra hours if they need to fix major issues or update the system.

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How to become a network operations manager

Want to manage a team that keeps computer networks up and running? Here’s what you need to do to become a network operations manager:

Step 1: Earn a bachelor’s degree

Start with a bachelor’s degree in computer science, information technology, or something similar. Your degree will teach you the basics of how networks work and how to manage them. Classes on how to design networks and keep them secure are really helpful.

Step 2: Gain some hands-on experience

Next, you’ll need to work in network administration or analysis for about 5 to 7 years. This is where you’ll learn the ins and outs of networks by actually working on them.

Step 3: Learn to manage people

To be a manager, you need to know how to lead a team. Try to get experience as a team leader or supervisor in the IT department.

Step 4: Get certified

Get some official certifications like the CompTIA Network+ or Cisco Certified Network Professional (CCNP). These show that you really know your stuff. You might also want to look into certifications in cybersecurity or cloud networking, depending on what interests you the most.

Step 5: Stay up-to-date

Technology changes fast! Keep learning by going to workshops and taking courses to stay on top of new tech and tools. New certifications can also boost your skills.

Step 6: Start applying for jobs

Once you’ve got the right education, experience, and skills, start applying for jobs as a network operations manager. Make sure your resume talks about your tech skills, your experience, and what you’ve learned. Also, networking is key—try to meet people in the industry at events or online.

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How much do network operations managers make?

Network operations manager salaries vary by experience, industry, education, location, and organization size. Specific IT certifications, the complexity and scale of the network, and the manager’s level of responsibility within the organization can also influence their compensation.

Highest paying industries

• Software Publishers: $142,600
• Securities and Commodity Contracts: $140,900
• Data Processing and Hosting: $135,800
• Insurance Carriers: $129,350
• Information Services: $128,750

Browse network operations manager salary data by market

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Types of network operations managers

Network operations managers can work in different environments and specialize in various areas. Here are some common types:

Enterprise network operations

These managers handle the networks for big companies. They manage lots of different technologies and lead a big team of IT pros. Their job includes planning how the network will grow and support the company as it gets bigger.

Data center operations

Managers in this area take care of networks in data centers, where all the servers and storage systems live. They make sure everything runs smoothly, update equipment when needed, keep everything secure, and manage the staff working in the data center.

Telecom network operations

These managers work for companies that provide phone, internet, and TV services. They ensure that these networks are reliable and can handle lots of users. They also plan how to make the network bigger and better.

Cloud network operations

Cloud network managers look after networks that are based in the cloud. They monitor and manage cloud resources to make sure they are efficient, secure, and not too expensive. Working closely with cloud service providers is a big part of their job.

IT operations

While not exactly network managers, IT operations managers oversee all tech stuff in a company, including network systems. They manage servers, software, and how IT services are given to users.

Network security operations

These managers focus on keeping the network safe. They set up security rules, watch for security threats, respond to any security problems, and handle the tools and tech used to protect the network.

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Top skills for network operations managers

If you’re thinking about becoming a network operations manager, here are some crucial skills you’ll need to succeed:

Leadership skills

Being a good leader is key. You need to be able to guide your team, make decisions, and help everyone work better together. Strong leadership helps improve how the whole network runs.

Technical expertise

You’ve got to know your tech stuff. This means understanding how network systems work, including everything from servers and hardware to software and cybersecurity. Keeping up with new tech can give you an edge.

Analytical skills

You’ll often need to figure out problems with the network and decide how to fix them. Being good at analyzing things will help you understand what’s going wrong and how to make it right. It also helps with making smart decisions based on data.

Communication skills

It’s super important to talk clearly about tech stuff, especially since not everyone you work with will be a tech expert. Whether you’re explaining a problem to your team or giving an update to your boss, you need to make sure everyone understands you.

Project management

You’ll be in charge of projects that help improve the network, so knowing how to manage a project is crucial. This means planning it out, making sure it stays on track, and keeping it within budget. Knowing how to use project management tools can really help.

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Network operations managers career path options

If you’re working as a network operations manager and thinking about the future, here are some cool ways you could move up in your career:

Specialize and get certified

One way to grow is to become an expert in a specific type of technology. Getting advanced certifications like the Cisco Certified Network Professional or Cisco Certified Internetwork Expert can really boost your resume and open up new job opportunities.

Move up to director

Many managers aim to become a director of IT or network operations. In this role, you’d get to make big decisions about the company’s tech and network strategies, manage larger teams, and have a big say in technology choices.

Go for top executive roles

If you’re really ambitious, you might aim for top jobs like chief technology officer (CTO) or chief information officer (CIO). These are big roles where you manage all of a company’s tech strategies and make sure they align with the business goals. You’ll need to be really good with both technology and business to do well here.

Try project management or consulting

Another option is to switch to IT project management or become a consultant. These jobs let you use your network skills in different ways, helping different companies solve their tech problems.

Start your own business

If you’ve got the entrepreneurial spirit, you might even start your own IT consulting firm. This could be a great way to use all your skills and knowledge to help other businesses improve their networks.

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Similar job titles

• Chief Information Officer
• IT Director
• IT Manager
• IT Project Manager
• IT Specialist
• Network Administrator
• Network Architect
• Network Engineer
• Systems Administrator
• Systems Engineer

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Position trends and outlook for network operations managers

• Evolving role: In the world of tech, keeping everything connected and running smoothly is a big job, especially as technology keeps evolving. These managers are becoming more important than ever because they help handle complex data systems that are crucial for businesses.
• Tech updates: Businesses are constantly updating their tech to work more efficiently, save money, and serve their customers better. These updates often involve big changes to the network systems that support all this tech, so there’s a high demand for skilled managers who can make sure these systems are top-notch and up-to-date.

Employment projections

The job market for network operations managers looks really promising. According to the U.S. Bureau of Labor Statistics, jobs for computer and information systems managers, including those in network operations, are expected to grow by 16% through 2031. That’s a lot faster than most other jobs. This growth is driven by the need for more cloud computing, better data management, and stronger security.

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Network operations manager career tips

Understand network technologies

Knowing your way around different network technologies—like SDN, MPLS, and VPN—is crucial. This will help you manage your team and fix any issues quickly. Keeping up with new technologies can also set you apart from others in this competitive field.

Manage your team well

Strong leadership skills are a must. You should know how to guide your team, set clear goals, and keep everyone motivated. A well-managed team can handle network problems more efficiently, deliver great service, and achieve business goals.

Keep up with industry trends

Tech changes fast, so staying in the loop is important. You can do this by joining webinars, attending workshops, and going to networking events. This will help you make smart choices about upgrading your network or making other big changes.

Build a professional network

It’s good to know people who can help you along the way. Networking can help you learn from others, stay on top of trends, and maybe even find new team members. Consider joining groups like:

• Association of Network Professionals (ANP)
• Computer Networking Group (CNG)
• International Association of Computer Science and Information Technology (IACSIT)
• Network Professional Association (NPA)

Commit to continuous learning

To stay relevant, you’ll need to keep learning. Certifications can improve your skills and show that you’re serious about your career. Look into:

• Cisco Certified Network Professional (CCNP)
• Juniper Networks Certified Associate (JNCIA)
• CompTIA Network+
• Microsoft Certified: Azure Network Engineer Associate
• VMware Certified Professional – Network Virtualization (VCP-NV)

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