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How to Become a Business Systems Analyst

If you are seeking an excellent career opportunity in business, a business systems analysts position is a great way to use your analytical and technical skills. Business systems analysts help organizations operate more efficiently and effectively by designing and implementing information technology systems. To excel as a business development manager, you will need a deep understanding of business processes and business system analysis techniques. Excellent written and verbal communication skills are also important.

Business systems analysts use both business and information technology to analyze and develop business operations and procedures. As a business development manager, you will often collaborate with other functional area leaders to understand how they use IT systems, research emerging technologies that might be a good fit for the company, analyze costs and benefits, and implement new systems.

Sample job description

Do you love making things more efficient? Are you a people person that can effectively communicate with a variety of different people? If so, apply for our position as a business systems analyst.

Business systems analysts use their problem solving skills in combination with their technical prowess to detect opportunities for companies to increase their productivity. These analysts determine company needs, and coordinate with other IT professionals to create and enhance software, and ensure employees are trained on its use.

Business systems analysts use a variety of different technical skills alongside a great ability to communicate with both technical and non-technical personnel. If this sounds like you, you could be the perfect fit for [Your Company Name].

Typical duties and responsibilities

  • Analyze business, engineering, and data processing problems
  • Improve computer systems and implement solutions
  • Examine user requirements, procedures, and issues to improve existing systems and automation
  • Review and analyze technical reports, manuals, periodicals, and other reference materials
  • Review existing computer systems to understand capabilities, scheduling, and workflow limitations, and make recommendations, including upgrading to and purchasing new equipment or software packages
  • Document, develop and revise system design procedures, test procedures, and quality standards
  • Maintain, test and monitor computer systems and programs while coordinating installations of new applications and systems
  • Assist staff in resolving computer-related problems, such as programming errors and malfunctions
  • Consult with management to reach agreement on system operating principles
  • Work with clients to address information computation or processing needs 
  • Train and supervise computer programmers and systems analysts on computer programs and systems

Education and experience

This position requires a bachelor’s degree in business, computer science, or an IT-related field. Employers prefer job candidates with a master’s degree in business or the equivalent, and experience in computer systems. 

Required skills and qualifications

  • Extensive experience in information technology, computer programming, and management information systems 
  • Excellent written and verbal communication skills 
  • Strong interpersonal skills 
  • Proficient in computer skills 
  • Ability to understand systems records and analyze data 
  • Ability to multitask, prioritize, and manage time
  • Self-motivated and self-directed

Preferred qualifications

  • 5+ years experience in analytics
  • Bachelor’s in information systems, business, or a related field

Typical work environment

Business systems analysts will spend the vast majority of their time working in an office environment as a part of a team. They’ll spend a significant amount of time seated at a computer, and meeting with management, employees, developers, and engineers to coordinate projects.

Typical hours

Business systems analyst often work regular hours from 9 AM to 5 PM, Monday through Friday, but sometimes work nights and weekends to meet deadlines. 

Available certifications

As business systems analysts work in a variety of industries, there are many institutions that offer certifications, including:

  • Certified Analytics Professional (CAP). This certification demonstrates your ability to draw valuable insight and meaning from highly complex data. In order to qualify for this certification, you’ll need a master’s degree in a related field with 5 years experience, or a bachelor’s with 7 years experience. This certification is an excellent way to show potential employers you have the knowledge to guide sensitive and strategic business decisions in the long term.
  • IIBA Entry Certificate in Business Analysis (ECBA). This entry-level certification is an excellent first step in moving into the world of business analytics. This is the first of three courses offered by the Institute of Business Analytics. To become eligible, you’ll need to complete 21 hours of professional training credits within the past 4 years. After that, there’s no renewal or expiration.
  • IIBA Certification of Competency in Business Analysis (CCBA). This is the second level of certification following the ECBA. This certification will further prove your commitment to business analytics and demonstrate you’re a serious contender among your competitors. This certification requires 3,750 hours of business analytics work, 21 hours of professional development training, 2 professional references, and the prerequisite ECBA.
  • IIBA Certified Business Analysis Professional (CBAP). This is the third and final certification in the IIBA chain. This designates the highest and most accomplished in their field and demonstrates the highest level of mastery one can be given within the field. After you’ve obtained the previous two certifications and provided all the necessary criteria, you can test for the coveted certification.

Career path

The first step to becoming a business systems analyst is to earn a high school diploma or the equivalent. Graduates should earn a bachelor’s degree in business, computer science, or an IT-related field. An individual who goes on to earn a master’s degree in business or a related field will have expanded career opportunities. Most employers expect business systems analysts to have extensive experience in information technology, computer programming, and management information systems. 

US, Bureau of Labor Statistics’ job outlook

SOC Code: 13-1111

2020 Employment907,600
Projected Employment in 20301,032,000
Projected 2020-2030 Percentage Shift 14% increase
Projected 2020-2030 Numeric Shift124,400 increase

Business systems analysts will need to broaden their knowledge and level of expertise as the business environment advances toward new technology.